Returns & Exchanges
At Civil Regime, we want to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original condition with all tags attached, and include the provided packing slip inside the box.
Ship It Back
Affix the pre-paid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or issue store credit within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing